We’re looking for dedicated team members to join Orange County’s largest nonprofit developer of high quality affordable housing and services that transform lives and strengthen communities.
Status: Full Time, Non-Exempt
Location: Buena Park, CA
Primary Objective of Position:
The Peer Navigator position will provide culturally competent education, outreach, and referrals into mental health/behavioral health services. This position is funded by a two year grant, therefore, employment after this time is not guaranteed.
Major Areas of Accountability:
• Use assertive, personalized outreach techniques to ensure that members are contacted regularly and informed of current social, work, leisure, recovery group, and other rehabilitation opportunities and options. Actively encourage participation in social program, community involvement and educational opportunities. Work with assigned team to assist in developing strategies to reach out to residents in the community.
• Advocate for child and family’s needs and best interests by assisting in the identification of service gaps and community resources to meet identified needs.
• Perform mentoring and problem solving, as well as offer encouragement.
• Provide referrals/linkages to health/social service agencies/community resources.
• Develop a communication strategy to best meet communication needs for residents, outside organizations and onsite team.
• Provide coaching and support to promote positives lifestyle changes and eliminate unwanted behaviors.
• Data entry using paper forms and electronic tracking system.
• Provide psycho social rehabilitation and case management services to mental health consumers to include but not limited to: individual/group/family support sessions, providing educational information, connecting to local services, and performing engagement and intervention services, as necessary.
• Compile and submit agency monthly reports.
• Coordinate all logistical aspects of the program.
• Tracks and maintains database of clients served by outreach process.
• Self-initiated networking within the community, managing current referral sources, and establishing new connections with area professionals.
• Some travel required.
• Other duties assigned
Level of Education, Experience and Skill Set:
• Excellent oral and interpersonal communication skills
• Ability to multi-task, organize and meet deadlines
• Proficient knowledge of all programs included in Microsoft Office 2013
• Proficient knowledge of the Internet for research and work assignments
• Bachelor’s degree preferred
• Korean/Spanish speaking preferred.
The Peer Navigator is required to talk and hear. The employee is often required to sit and use their hands and fingers to handle or feel. The employee is required to stand, walk, reach with arms and hands, climb, balance, twist, lean, move from one location to another and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close and far vision. Ability to operate a computer keyboard, and lift files and reports. Exposure to glare from a computer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 25 lbs and travel up to 25 percent of the time.
The work environment will usually be in a professional office setting, with possible shared workspace. The noise level is usually quiet to moderate. When traveling the environment will change dependent upon the site visiting.